Quality is achieved with a combination of the best people and systems, in partnership with clear, consistent communication. Quality Services has formalized these critical elements to ensure that our clients’ needs and expectations are not only met, but exceeded. Quality Services provides our clients with a responsive, accountable cleaning team, offering:
- Full access to all levels of management within our organization
- Customization of our client communications based on client preferences
- A commitment to keep things streamlined and simple to eliminate confusion
A central principle of Quality Services approach to quality control comprises of several levels of management conducting on-going account inspections to ensure accountability, compliance with our policies and procedures, and client satisfaction. We use documentation tools to track operations and results at each property to help ensure that all tasks are being completed in a timely and efficient manner and all goals, expectations, and standards are being met.